Privacy

Privacy Policy

Last Updated: October 3, 2025

Welcome to OcculusLabs (“we“, “us“, or “our“). This Privacy Policy explains how we collect, use, and disclose your personal information when you visit or make a purchase from smartflowbottle.com (the “Site“), or otherwise engage with any of our services (collectively, the “Services“).

By accessing or using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our Services.

1. Changes to This Privacy Policy

We may update this Privacy Policy occasionally to reflect operational, legal, or regulatory changes. When we do, we will update the “Last Updated” date and post the revised policy on this page. Your continued use of the Services indicates your acceptance of the updated policy.

2. Information We Collect

a. Information You Provide to Us Directly

We collect personal information you provide directly through the Site, including:

  • Contact details: name, address, email, phone number
  • Order details: billing/shipping addresses, payment confirmation
  • Account info: username, password, security questions
  • Shopping activity: items viewed, carted, or added to wishlist
  • Customer service: information you share when contacting support

Some features may not function properly without this information.

b. Information We Collect Automatically (Cookies and Usage Data)

We collect data using cookies, pixels, and other tracking technologies. This may include:

  • Device and browser information
  • IP address
  • Interaction data (pages visited, actions taken)
  • Login and account activity

We use this information to improve performance, security, and your overall experience.

Learn more about Shopify cookies here:
🔗 https://www.shopify.com/legal/cookies

c. Information from Third Parties

We may receive personal data from:

  • Vendors & Service Providers (e.g., Shopify, payment processors)
  • Marketing & advertising partners
  • Shipping and logistics partners

These parties may collect data on our behalf or share data with us. We treat such data according to this Privacy Policy.

3. How We Use Your Information

We use your personal information to:

a. Provide Products & Services

  • Process orders and payments
  • Arrange shipping and returns
  • Maintain your account
  • Notify you about your transactions

b. Marketing & Advertising

  • Send promotions via email or SMS
  • Personalize advertisements on our site and others
  • Optimize marketing efforts

c. Security & Fraud Prevention

  • Monitor for suspicious or fraudulent activity
  • Protect user accounts and our services

d. Customer Support

  • Respond to your inquiries
  • Improve service quality and experience

4. How We Share Your Information

We may disclose personal information to:

  • Vendors and Service Providers: (e.g., Shopify, payment processors, analytics platforms, customer support)
  • Marketing & Advertising Partners: to serve targeted ads or promotional content
  • Affiliates or subsidiaries: for internal business purposes
  • Legal Authorities: if required by law (e.g., subpoenas, court orders)
  • Third Parties: when you authorize or consent to it (e.g., social media logins)

We do not use or disclose sensitive personal information to infer characteristics about you.

5. Selling or Sharing Personal Information

We may “sell” or “share” personal information (as defined under applicable privacy laws) for advertising and marketing purposes.

Categories shared or sold in the past 12 months:

  • Identifiers (name, email, contact info)
  • Commercial Information (purchase history, shopping behavior)
  • Internet Activity (browsing and usage data)

Recipients:

  • Marketing and business partners (e.g., Shopify)

If you are a resident of California or other regions with similar laws, you may have the right to opt out of this sharing. Contact us to exercise your rights.

6. User-Generated Content

If you post a review or other content on public parts of our Site, that content becomes public. We are not responsible for how others may use or share it.

7. Third-Party Sites & Links

Our Site may contain links to third-party websites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.

8. Children’s Privacy

Our Services are not intended for children under 16, and we do not knowingly collect their personal information. If you’re a parent or guardian and believe your child provided information to us, contact us to request deletion.

9. Data Security & Retention

We use reasonable security measures to protect your information. However, no system is completely secure. Do not send sensitive information via insecure methods (e.g., email).

We retain your data as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer period is required by law.

10. Contact Us

If you have any questions, concerns, or would like to exercise your data privacy rights, please contact us at:

📧 Email: support@smartflowbottle.com
🌐 Website: smartflowbottle.com